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Craps FAQ — Every Question Pakistani Players Actually Ask

Deposits, withdrawals, cricket betting, PSL markets, Teen Patti rules, jackpot slots, account recovery — answered clearly, in plain English, for Pakistani players on craps.

Try: "Easypaisa deposit" · "PSL betting" · "self-exclusion" · "forgot password"
60+
FAQ answers
8
Topic categories
24/7
Live support
Urdu
Support available
Rs 500
Minimum deposit on craps
<60s
Easypaisa deposit speed
Same Day
Standard withdrawal time
18+
Minimum age on craps
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 Still need help?
Can't find your answer? Craps support is available 24/7 in Urdu and English.
📧 support@craps-bangla.com

 Account & Registration

Everything about creating and managing your craps account as a Pakistani player.

Any person who is at least 18 years old and holds a valid Pakistani mobile number can register on craps. You must provide accurate personal details including your full name, date of birth, a working Pakistani mobile number, and a valid email address. Craps operates a strict one-account-per-person policy — duplicate accounts are identified and closed. Craps does not accept registrations from users who are self-excluded or have previously been permanently banned from the platform.

The craps registration form typically takes between one and two minutes to complete on a Pakistani mobile connection. You will fill in three steps: personal details (name, phone, email, date of birth), security credentials (username and password), and final confirmation with agreement to Terms and Conditions. Your craps account is active immediately after submission. You do not need to wait for an email confirmation before making your first deposit — though you will receive a confirmation SMS to your registered Pakistani number.

Click the "Forgot password?" link on the craps login page. Enter your registered Pakistani mobile number or email address. You will receive a secure one-time reset link via SMS or email within 60 seconds. Click the link, set a new password, and log back in. The reset link expires after 15 minutes for security. If you do not receive the reset message, check that your phone has network signal and is not in flight mode, then use the resend option. If you are still stuck, contact craps support at support@craps-bangla.com — our team processes account recovery requests as a priority.

Yes. To change your registered Pakistani mobile number on craps, contact our support team at support@craps-bangla.com with your account username and the new number you want to register. For security, our team will verify your identity using your CNIC details and email before making the change. Number changes are processed within one business day. Note that your new number will need to pass the same verification checks as your original registration — it cannot already be registered to another craps account.

KYC (Know Your Customer) is the identity verification process craps uses before processing your first withdrawal. You will be asked to submit a clear photo of your CNIC (Computerised National Identity Card) — front and back — along with a selfie holding your CNIC. The craps KYC team reviews submitted documents within two to four business hours during working days. KYC is a one-time process per account — once verified, you will not be asked again unless your account details change significantly. This process protects both you and craps from fraudulent activity on your account.

To permanently close your craps account, email support@craps-bangla.com with the subject "Account Closure Request" and confirm your username and registered phone number. Any remaining PKR balance will be returned to your verified payment method before closure. Account closure is permanent — if you later wish to use craps again, you will need to register a new account. If the reason for closing is related to gambling concerns, we encourage you to consider self-exclusion instead, which protects you from creating a new account during a set period. See the Responsible Gaming FAQ section for details.

 Deposits & Payments

How to add PKR funds to your craps account using Pakistani payment methods.

The minimum deposit on craps is Rs 200 for Easypaisa, JazzCash, NayaPay, and SadaPay transactions. For IBFT bank transfers and Visa/Mastercard, the minimum is Rs 500. There is no maximum deposit limit set at the platform level, though your payment method provider may have its own daily transaction limits. If you have set a deposit limit in your craps responsible gaming settings, that limit takes precedence.

Log in to your craps account and navigate to the Deposit section. Select Easypaisa as your payment method. Enter the amount in PKR you want to deposit. Craps will display a craps-linked Easypaisa number and a payment reference code. Open your Easypaisa app or dial *786#, initiate a mobile account transfer to the displayed craps number, and include the reference code in the payment note. Your craps balance updates within 30 to 60 seconds of the Easypaisa transaction completing. Do not close the craps deposit page until you receive the confirmation notification.

Easypaisa, JazzCash, NayaPay, and SadaPay deposits appear in your craps balance within 30 to 60 seconds after the mobile wallet transfer confirms. Visa and Mastercard deposits typically process in two to five minutes. IBFT bank transfers take up to four hours during standard banking hours, and may take one business day if initiated after banking hours or on a weekend. If your deposit has not appeared after these timeframes, first check that the payment was successfully deducted from your wallet or bank, then contact craps support with your transaction reference number.

Craps does not charge any fees on standard deposits via Easypaisa, JazzCash, NayaPay, or SadaPay. IBFT transfers are also fee-free on the craps side, though your bank may charge its own IBFT transfer fee — typically Rs 25 to Rs 50 depending on your bank. Visa and Mastercard deposits may incur a small foreign transaction or processing fee depending on your bank's card policy — this is charged by your bank, not by craps. Check your bank's card fee schedule if you are unsure.

Wait the standard processing time for your payment method (up to 60 seconds for mobile wallets, up to four hours for IBFT). If your balance has still not updated after this period, gather your proof of payment — this is the transaction receipt or SMS confirmation from your bank or wallet showing the deduction, the amount, timestamp, and recipient reference. Email this to support@craps-bangla.com with your craps username. Our payments team investigates and resolves pending deposit queries within two to four hours during business hours. We will either credit your balance manually once verified or, if the payment was sent to an incorrect reference, trace it and advise accordingly.

 Withdrawals

Getting your PKR winnings out of your craps account — fast and straightforward.

The minimum withdrawal from craps is Rs 500 for all payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa/Mastercard. You must have completed KYC (identity verification) before craps will process your first withdrawal — this is a one-time requirement designed to protect your account from unauthorised withdrawals. Once verified, all subsequent withdrawal requests are processed without repeating KYC unless your account details change.

Easypaisa and JazzCash withdrawals from craps are processed same-day for amounts up to Rs 1,00,000, typically within two to four hours of the request being submitted and approved. For amounts above Rs 1,00,000, processing completes within one business day pending standard craps security verification. IBFT bank withdrawal requests submitted before 2 PM on business days are usually processed the same day. Visa and Mastercard refunds take three to five business days depending on your bank's processing timeline.

Craps withdrawal requests can be in pending status for several reasons: (1) Your KYC documents are under review — typically resolved within four business hours. (2) Your withdrawal amount includes bonus funds that have not yet met the wagering requirements — check your bonus status in account settings. (3) The withdrawal request was submitted outside banking hours for IBFT. (4) A security review has been automatically triggered on your account — this happens with large first-time withdrawals and is resolved by our team within one business day. If your withdrawal has been pending for longer than the expected timeframe, contact craps support with your withdrawal reference number.

Craps applies a standard return-to-source policy for security. This means withdrawals are generally processed back to the same payment method used for your most recent deposit. For example, if you deposited via Easypaisa, your withdrawal will be directed to the same Easypaisa number registered to your account. This policy exists to prevent money laundering and to protect you from unauthorised withdrawals to a different payment method. If you need to change your registered payment method, contact craps support — our team will verify your identity before making the change.

 Cricket & PSL Betting

Everything about betting on cricket and PSL matches on the craps platform.

Craps offers a comprehensive range of cricket betting markets including: match winner, series winner, top team batsman, top bowler, total runs (over/under), first wicket method, player of the match, and session betting. For PSL matches, craps also provides ball-by-ball in-play markets including next ball runs, fall of next wicket, and over total runs. International Test matches on craps include multi-day markets. The specific markets available depend on the match — larger fixtures like PSL finals or Pakistan vs India internationals have the widest market selection on craps.

If a cricket match on craps is abandoned before reaching the DLS (Duckworth-Lewis-Stern) minimum overs threshold required for a result, all pre-match bets are voided and stakes are returned to your craps balance. If a match is shortened but reaches the DLS minimum and a result is declared via DLS, settled bets stand based on the declared result. In-play bets placed during a match that is later abandoned are assessed on a market-by-market basis — already-completed in-play markets (e.g. first innings runs if the first innings was completed) are settled as normal. Craps publishes specific abandonment rules in the Terms and Conditions section.

Yes. In-play betting is one of the most popular features on the craps platform for Pakistani players, particularly during PSL matches. Once a PSL match goes live, you can place bets on evolving markets including ball-by-ball outcomes, current over totals, run rate comparisons, and wicket markets — all with odds that update in real time alongside the craps live cricket score tracker. In-play bets on craps are subject to a short bet acceptance delay (typically two to five seconds) to account for the live data feed latency between the match and the craps platform.

The minimum stake for cricket betting on craps is Rs 50 per bet. The maximum stake varies by market and match importance — higher-profile matches like PSL knockouts and Pakistan international fixtures carry higher maximum stake limits than lower-profile domestic matches. Your craps account level, betting history, and any personal stake limits you have set also affect the applicable maximum. For the exact maximum on a specific market, the craps betting slip will display the available maximum when you enter your stake amount.

 Games & Products

Teen Patti, jackpot slots, Ludo, virtual sports — how each craps product works.

Teen Patti on craps is played against a live dealer streamed from a real studio, in both English and Urdu. Each player is dealt three cards, and the objective is to have the best three-card hand or to bluff opponents into folding. Craps Teen Patti tables have a range of PKR stake levels — from low-stakes tables suitable for casual play to high-stakes VIP tables for experienced players. The rules follow standard Teen Patti with the addition of side bet options. You can chat with the dealer in Urdu through the live chat function on the craps table interface.

Yes. All jackpot slots and casino games on the craps platform use certified RNG (Random Number Generator) software that is independently audited by third-party testing laboratories. The RTP (Return to Player) percentage for each jackpot slot is displayed on the game information panel — craps does not hide or misrepresent these figures. The RNG certification means that each spin outcome is completely random and independent of previous spins — there are no "hot" or "cold" machines and no system for predicting slot outcomes on craps or any properly certified platform.

Craps Ludo tournaments run on a daily and weekly basis. You enter a tournament by paying an entry fee in PKR from your craps balance. The tournament format is typically a bracket or leaderboard system where you accumulate points across multiple Ludo games played against other registered craps players. The top performers on the leaderboard at the end of the tournament period share the prize pool. Head-to-head Ludo matches are also available outside tournament mode, where you challenge a specific opponent or are matched with a player of similar rating. Prize payouts go directly to your craps PKR balance.

The craps Live Cricket Score page provides real-time ball-by-ball scoring for PSL matches, Pakistan international fixtures, and major international cricket tournaments. Scores update automatically without needing to refresh the page. The live score tracker is integrated with the craps in-play betting interface — you can see the current match state and place in-play bets side by side without switching between pages. The live cricket score feed is available to all craps registered users and is also accessible without an active bet — it functions as a standalone cricket tracking tool as well as a betting companion.

 Bonuses & Promotions

Understanding welcome bonuses, wagering requirements, and craps promotional offers.

The craps welcome bonus is a matched deposit bonus credited automatically on your first qualifying PKR deposit. Craps matches a percentage of your first deposit — up to the maximum bonus amount — and credits the bonus funds to your craps bonus balance. Bonus funds are separate from your real money balance and must meet the applicable wagering requirements before they can be withdrawn as real PKR. Wagering requirements mean you need to wager the bonus amount a specified number of times across eligible craps games. The exact bonus percentage, maximum amount, and wagering requirements are updated in the Promotions section of craps — always read the current offer terms before depositing.

Wagering requirements on craps are a multiplier applied to your bonus amount that you must wager before the bonus converts to withdrawable real money. For example, if your craps bonus is Rs 1,000 and the wagering requirement is 10x, you need to place bets totalling Rs 10,000 using the bonus funds. Not all craps games contribute equally to wagering — slots typically contribute 100%, while table games like Teen Patti may contribute a lower percentage. Your current wagering progress is visible in the Bonuses section of your craps account dashboard.

Yes — you can withdraw your real money PKR balance from craps at any time, regardless of whether your bonus wagering requirements are complete. However, if you withdraw before meeting the wagering requirements, the outstanding bonus balance and any winnings generated from it will be forfeited. Your real money balance is always yours and always withdrawable. Craps will clearly show you in the withdrawal screen how much of your balance is real money versus bonus money, and what the impact of a premature withdrawal will be on your bonus balance.

 Security & Privacy

How craps protects your account, your data, and your PKR balance.

Craps uses 256-bit AES encryption for all stored account data and TLS 1.3 encryption for all data in transit. Passwords are stored as one-way bcrypt hashes — neither craps staff nor any breach of the database can reveal your actual password. Payment data is handled exclusively by PCI-DSS compliant payment gateways, meaning card numbers never touch craps servers. CNIC data submitted for KYC is stored in a separate, access-controlled secure document system. Craps conducts regular security audits and penetration tests and does not share your personal data with third parties except as required for payment processing and fraud prevention.

Act immediately. Log in from a trusted device and go to Account Security settings — use "Log Out All Other Sessions" to terminate any sessions you did not start. Change your craps password to something unique. Then email support@craps-bangla.com with "Unauthorized Access" as the subject. Our security team will review the complete login history on your craps account, identify any suspicious activity, and advise on whether any transactions require investigation. We can temporarily lock your craps account during the review if you request this. Craps does not hold you liable for withdrawals made by an unauthorised party if they are reported promptly and confirmed as fraudulent after investigation.

Craps shares your data only with third parties essential for operating the platform: payment processors (Easypaisa, JazzCash and similar) for transaction processing, identity verification services for KYC compliance, and fraud prevention systems. Craps does not sell your personal data to marketers or share it with unrelated third parties. Craps uses your contact details (mobile number and email) for account communications, security alerts, and — if you have opted in — promotional messages. You can opt out of promotional messages at any time from your craps account communication settings. Full data handling practices are documented in the craps Privacy Policy.

 Responsible Gaming

Deposit limits, self-exclusion, and how craps supports Pakistani players who need a break.

Log in to your craps account, navigate to Account Settings, and select Responsible Gaming. You will see options to set daily, weekly, and monthly PKR deposit limits. Enter your preferred limit and confirm. Limit reductions take effect immediately. Limit increases have a 24-hour waiting period before they apply — this delay is intentional and protects you from making impulsive changes in the heat of a gaming session. Your deposit limit interacts with the craps deposit system in real time — once you reach your limit in the chosen period, craps blocks further deposits automatically until the period resets.

Contact craps support at support@craps-bangla.com with the subject "Self-Exclusion Request" or use the live chat. Tell the support agent you want to self-exclude and specify the period: 6 months, 12 months, 5 years, or permanently. After a brief identity verification, your craps account is suspended immediately. Self-exclusion is irrevocable during the selected period — it cannot be reversed by request, which is intentional. Your PKR balance is safely held and returnable on request. During exclusion, craps removes you from all promotional communications. For more information, visit the Responsible Gaming page.

Yes. Contact craps support at support@craps-bangla.com and explain your concern. Our welfare team can advise you on how to approach the conversation with your family member and what tools are available on craps. Without breaching account privacy regulations, we can discuss what support options exist. If your family member themselves contacts craps to request self-exclusion, it is processed immediately. Craps also recommends keeping family communication open and supportive — people respond better to care than confrontation when gambling has become a concern.

Why Pakistani Players Ask These Questions — And What They Really Need to Know

The most common craps questions come down to four things: money, games, account access, and trust.

The vast majority of questions Pakistani players bring to the craps support team every day fall into predictable categories. Deposit questions — especially around Easypaisa and JazzCash delays — account for the largest single category. This makes sense: for Pakistani players using craps for the first time, the connection between a mobile wallet transfer and a gaming platform balance is genuinely unfamiliar territory. The craps FAQ answers above are written precisely for that first-time moment of uncertainty.

The second largest category of craps support queries involves withdrawals — specifically, first-time withdrawals where KYC verification is required. The craps KYC process is explained in detail above and in the Responsible Gaming page. Understanding it in advance prevents the surprise many players experience when they request their first withdrawal and discover the verification step. Completing KYC early — before you actually want to withdraw — is the smoothest approach on craps.

Cricket and PSL betting questions are seasonal — during active PSL seasons the craps support team sees a sharp increase in questions about abandoned match rules, in-play bet settlement, and odds movement. The craps FAQ cricket section above covers the most common scenarios, but for specific match-related queries during live events, the craps live support chat is the fastest route to an answer.

Can't find your answer? If your question is not in this craps FAQ, email support@craps-bangla.com. Our support team responds in Urdu or English within one business hour during operating hours, and within four hours at other times. Include your registered Pakistani mobile number in your email to speed up the process.
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Instant support via the craps website — Urdu and English available 24/7
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Six Things About Craps That Pakistani Players Are Glad They Found Out

Answers to questions many players wish they had found before their first session.

Your PKR Balance Never Expires
Unused craps balances do not expire. Your PKR stays in your account indefinitely. The only exception is bonus funds, which have a validity period stated in the offer terms. Real money deposited or won on craps is yours to withdraw at any time without time pressure.
One Number, One Account Policy
Craps allows one account per Pakistani mobile number. If you register with your Easypaisa number, that number is your unique craps identifier. You cannot register two craps accounts using the same number — and duplicate accounts are closed when detected. This keeps the platform fair for all players.
Craps Support Speaks Urdu
Every craps support channel — live chat, email — is staffed with Urdu-speaking agents alongside English support. Pakistani players who are more comfortable explaining a payment or account issue in Urdu are actively encouraged to do so. There is no delay penalty for using Urdu with craps support.
Your Bet History Is Always Accessible
Every bet you place on craps — cricket, PSL, Teen Patti, slots, Ludo — is recorded in your account history with full details including stake, odds, result, and payout. This history is permanent and accessible from your craps account dashboard at any time. Useful for reviewing your betting patterns and for responsible gaming self-checks.
You Can Cancel a Bet Before It's Accepted
On pre-match craps betting markets, you can cancel a placed bet before the odds are confirmed and accepted — typically within a two-second window. Once accepted, pre-match bets cannot be cancelled. In-play bets on craps are not cancellable once submitted because the market moves too fast for a safe cancellation window to operate.
Bonuses Are Optional, Not Automatic
For most craps promotions, you can choose to opt out of the bonus and keep your deposit as pure real money without wagering requirements attached. This is useful for players who prefer clean withdrawable balances over bonus funds. Check the bonus opt-out option on the craps deposit screen before submitting your first deposit if this applies to you.
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Still Have a Question? Reach Craps Support

Our team responds in Urdu and English, 24 hours a day.

Live Chat
Available 24/7 on the craps website. Click the chat icon at the bottom right of any craps page. Average response time under 60 seconds during peak hours, under 3 minutes at other times.
Email Support
Email support@craps-bangla.com with your registered craps mobile number in the subject line. Our team responds within one business hour during operating hours and within four hours at other times.
Help Centre
Browse this craps FAQ page — it covers over 60 of the most common questions Pakistani craps players ask. Use the search bar at the top to find answers by keyword within seconds.
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